Support

DRAFT, last updated 2026-10-31 (DRAFT). Not published. Markers like [OWNER: ...] must be resolved before it goes live.

In short

• Write to support@zolado.io for any question, problem or request.
• Say what you were doing and what you saw. Never send passwords, tokens or keys.
• You can delete your account yourself on the Account page.
• To ask for access, use the request-access form.

Email us

Write to support@zolado.io. Write from the email address on your Cockpit account so we can find it.

It helps to tell us: what you were trying to do, what happened instead, the time, and what you saw. A screenshot is welcome. Do not send passwords, access tokens or API keys.

Getting access

Cockpit is in beta. To ask for access, fill in the request-access form.

Your account and data

• Delete your account: open the Account page in the app, choose Delete account, and type DELETE.
• Stop AI processing: on the Account page, withdraw your AI consent. Chat stops until you agree again.
• Disconnect a tool: on the Connections page. Cockpit asks the provider to revoke its access where the provider allows it.
• Ask for a copy of your data, a correction, or removal of a waitlist or access-request entry: write to us.

What we store and for how long is on the privacy page. The rules for using Cockpit are in the terms.

Report a security problem

If you find a security problem, write to support@zolado.io with the details. Do not include real customer data.